FAQ’s
Lost or damaged jewels-
lost earring replacement- 1/2 the cost of the pair
lost or damage stone repair- case by case basis
ring resizing- sizing down- 25 fee Sizing up 10 fee (only up to 1/2 a size possible)
tarnish/skin reaction- return within 5 days of receiving item
Returns-
custom work is not returnable
returns accepted after 5 days of delivery in new condition
buyer pays shipping on returns and uses tracking
Returns to:
Miranda Hope
5419 Hollywood Boulevard Suite C704
Los Angeles Ca 90027
Custom (link to custom section)
custom work with clients stones- accepted but not responsible for clients stones. No price discount
the custom process- design, sketches, fabrication, approval, payment, shipped
replicating a sold out piece- always accepted. Use the contact form to pick your stone
Custom ring?- Know your ring size
Studio Visits (link to visit section)
appointments available by email for the East Hollywood, Los Angeles location
Appointments are scheduled for 1 hour
Come with designs and materials in mind to make the best use of your time
Choose design, choose stone, measure sizes, see layout and sketch, see final project in photos after fabrication, shipping or pickup within two weeks
Wholesale terms upon request