FAQ’s


Lost or damaged jewels-


lost earring replacement- 1/2 the cost of the pair


lost or damage stone repair- case by case basis


ring resizing- sizing down- 25 fee Sizing up 10 fee (only up to 1/2 a size possible)


tarnish/skin reaction- return within 5 days of receiving item



Returns-


custom work is not returnable


returns accepted after 5 days of delivery in new condition


buyer pays shipping on returns and uses tracking


Returns to:

Miranda Hope

5419 Hollywood Boulevard Suite C704

Los Angeles Ca 90027



Custom (link to custom section)


custom work with clients stones- accepted but not responsible for clients stones. No price discount


the custom process- design, sketches, fabrication, approval, payment, shipped


replicating a sold out piece- always accepted. Use the contact form to pick your stone


Custom ring?- Know your ring size



Studio Visits (link to visit section)


appointments available by email for the East Hollywood, Los Angeles location 


Appointments are scheduled for 1 hour


Come with designs and materials in mind to make the best use of your time


Choose design, choose stone, measure sizes, see layout and sketch, see final project in photos after fabrication, shipping or pickup within two weeks



Wholesale terms upon request